Payment must be made on the same day as clearance completion unless other arrangements have been made with us.

Up to 24 hours notification to cancel must be given, should we turn up on the day of clearance and the clearance is cancelled without notice we may charge for costs.

The customer is responsible for the removal of personal and sentimental item's unless arrangements have been made between us and the customer.

We should be made aware of any hazardous items such as needles, urine, faeces, et